Menu Prompt
Guide Customers Through Voice Command.
Menu prompts are the 21st-century switchboards! Like a switchboard, menu prompts will allow you to direct phone traffic, reduce wait times and present your callers with a neat, polished image without picking up the phone. Clear, user-friendly menu prompts are the simplest way to best direct phone traffic within your business.
Guide Customers Through Voice Command.
Menu prompts are the 21st-century switchboards! Like a switchboard, menu prompts will allow you to direct phone traffic, reduce wait times and present your callers with a neat, polished image without picking up the phone. Clear, user-friendly menu prompts are the simplest way to best direct phone traffic within your business.
Guide Customers Through Voice Command.
Menu prompts are the 21st-century switchboards! Like a switchboard, menu prompts will allow you to direct phone traffic, reduce wait times and present your callers with a neat, polished image without picking up the phone. Clear, user-friendly menu prompts are the simplest way to best direct phone traffic within your business.
Menu Prompts/IVR will:
Increase First Contact Resolution
IVR significantly increases first contact resolution because callers are always directed to the agent who is most capable of meeting their needs or the most appropriate department. The agent who receives the call will be more qualified to answer the caller’s question and will be less likely to transfer the call to another agent.
Increase Customer Service Efficiency
Agents who work in a company that uses menu prompts are more proficient at solving specific problems and meeting specific needs of the customers that they are assigned. The result is an increase in customer service efficiency.
Reduce Operational Costs
IVR systems will replace a receptionist or a customer service agent who answers calls and directs calls to agents. Menu prompts are also very affordable given the reduced operational costs. In addition, menu prompts assign accountability within tiered management, and, in turn, will increase efficiency and will reduce operational costs, making it a very large ROI!
Increase Professionalism
IVR systems are used to greet your customers in a very professional manner and to make the company appear to have more departments and employees than in actuality.
Increase Customer Satisfaction
With the help of Audio Images, your IVR be easy to use, reliable, and professionally recorded, customers will never be routed to the wrong department or routed to an agent who cannot solve their problems.
Increase First Contact Resolution
IVR significantly increases first contact resolution because callers are always directed to the agent who is most capable of meeting their needs or the most appropriate department. The agent who receives the call will be more qualified to answer the caller’s question and will be less likely to transfer the call to another agent.
Increase Customer Service Efficiency
Agents who work in a company that uses menu prompts are more proficient at solving specific problems and meeting specific needs of the customers that they are assigned. The result is an increase in customer service efficiency.
Reduce Operational Costs
IVR systems will replace a receptionist or a customer service agent who answers calls and directs calls to agents. Menu prompts are also very affordable given the reduced operational costs. In addition, menu prompts assign accountability within tiered management, and, in turn, will increase efficiency and will reduce operational costs, making it a very large ROI!
Increase Professionalism
Agents who work in a company that uses menu prompts are more proficient at solving specific problems and meeting specific needs of the customers that they are assigned. The result is an increase in customer service efficiency.
Increase Customer Satisfaction
With the help of Audio Images, your IVR be easy to use, reliable, and professionally recorded, customers will never be routed to the wrong department or routed to an agent who cannot solve their problems.
Increase First Contact Resolution
IVR significantly increases first contact resolution because callers are always directed to the agent who is most capable of meeting their needs or the most appropriate department. The agent who receives the call will be more qualified to answer the caller’s question and will be less likely to transfer the call to another agent.
Increase Customer Service Efficiency
Agents who work in a company that uses menu prompts are more proficient at solving specific problems and meeting specific needs of the customers that they are assigned. The result is an increase in customer service efficiency.
Reduce Operational Costs
IVR systems will replace a receptionist or a customer service agent who answers calls and directs calls to agents. Menu prompts are also very affordable given the reduced operational costs. In addition, menu prompts assign accountability within tiered management, and, in turn, will increase efficiency and will reduce operational costs, making it a very large ROI!
Increase Professionalism
Agents who work in a company that uses menu prompts are more proficient at solving specific problems and meeting specific needs of the customers that they are assigned. The result is an increase in customer service efficiency.
Increase Customer Satisfaction
With the help of Audio Images, your IVR be easy to use, reliable, and professionally recorded, customers will never be routed to the wrong department or routed to an agent who cannot solve their problems.
Packages Included
Packages Included
Packages Included
View Our Pricing Packages
“Easy setup and fantastic service. I couldn’t be happier with the final product, and would recommend to anyone.”
Rowie“I was delighted with the end result and would highly recommend it. The custom-bundling of different packages for my plan made the entire process easy from start to finish; and all within my budget!”
Bart“My questions around on-hold messages were answered quickly. They were agreeable and very reasonable and we worked the script together. Now, hardly anyone hangs up when I put them on hold!”
M.S“Business was easy to work with and provide quality service. It’s exactly what we were looking for.”
Dr. PeterView Our Pricing Packages
“Really easy to set up and servicing is fantastic. Couldn’t be happier with the final product, and would recommend to anyone.”
Bookkeeping
“My initial inquiries around on-hold messages were answered quickly and the costs agreed for the viable solutions were agreed easily and were very reasonable. The script originally misguided, but, together we reworked the script and I minimized my dropped calls while placing caller on-hold.”
Pharmacy
“My experience with Audio Images was easy. I was delighted with the end result and would highly recommend it. The custom-bundling of different packages like welcome and after hour messages to my plan with such great pricing made the entire process easy from start to finish.”
CBM
“Business was easy to work with and provide quality service. It’s exactly what we were looking for.”
Dentist
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